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Almén, L and Larsson, T J (2014) Health and safety coordinators in building projects. Built Environment Project and Asset Management, 4(03), 251-63.

Atkins, R and Emmanuel, R (2014) Could refurbishment of “traditional” buildings reduce carbon emissions?. Built Environment Project and Asset Management, 4(03), 221-37.

Holt, G D and Edwards, D J (2014) Machinery transportation management: case study of “plant-trailer” H&S incidents. Built Environment Project and Asset Management, 4(03), 264-80.

Ismail, S and Haris, F A (2014) Constraints in implementing Public Private Partnership (PPP) in Malaysia. Built Environment Project and Asset Management, 4(03), 238-50.

Mahmood, S, Ahmed, S M, Panthi, K and Kureshi, N I (2014) Determining the cost of poor quality and its impact on productivity and profitability. Built Environment Project and Asset Management, 4(03), 296-311.

Olanrewaju, A A and Anavhe, P J (2014) Perceived claim sources in the Nigerian construction industry. Built Environment Project and Asset Management, 4(03), 281-95.

  • Type: Journal Article
  • Keywords: Conflict management; Construction industry; Contract law; Design management; Nigeria; Project management
  • ISBN/ISSN: 2044-124X
  • URL: https://doi.org/10.1108/BEPAM-05-2013-0014
  • Abstract:
    Purpose – With the increase in the cases of construction claims in Nigeria, many projects have remained uncompleted, while many of those completed receive poor client satisfaction. The purpose of this paper is to investigate how construction claims are managed. Design/methodology/approach – In total, 58 claim factors were identified and addressed to construction professionals through survey to indicate the extent at which the factors contributed to claims. A case study was conducted to illustrate claim management. Findings – In total, 37 factors were the major source of claims. Late payment, delayed approval of change order and delay cost were the extremely influential while the least were storage charges, loss of productivity, and costs of preparing claims. Evidences revealed that all stakeholders should play active roles to deliver “claim free” projects. Practical implications – The findings will be useful to practitioners in the effort to improve project delivery by providing some guidance on claim minimization. It is hoped that this study will encourage academics to conduct more research on this issue. Originality/value – There is no known conclusive empirical study on construction claim factors in Nigeria. In light of this, the findings offer greater opportunities for claim minimization/avoidance.